Reference

The Rules You Agree to When You Open an Account

One page of plain terms covers your account, your wallet and the lobby — written to be read once, not skimmed past. Eligibility depends on your local law and the eligible regions we can serve, so confirm that before you create your account.

Account rules in one placeWallet steps for bKash, Nagad and RocketEligibility set by local lawNotice before a term changes

See the Lobby Read FAQ

DATA AND ACCOUNT CARE

How bk6699 Keeps Your Account Details

Your account file is small: the mobile number you registered, the wallet you fund through, and the record of what you have played or staked. We keep it to run the account, meet our own record-keeping duties, and answer you when you ask what is on file. You can request a copy of that record or ask us to correct a wrong detail through the same support channel — we verify the request against your registered number before we touch anything.

Login and device checks

Your password and one-time code are yours alone. We log the device and browser each session starts from, so an unfamiliar login stands out and you can change the password from your account menu.

Cookies we set

A small number of cookies keep you signed in between screens and remember your language. They are not there to follow you around other sites, and you can clear them in your browser settings.

How long we keep records

Wallet and account records stay on file for the period our bookkeeping duties require, then they are removed. Ask support what is held against your number and we will tell you plainly.

Changing the record

If a name, number or wallet detail is wrong, send the correction through your account help thread. We check it against the registered mobile number and confirm in writing once the change is applied.

How the Terms Apply to Your Wallet and Lobby

bk6699 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

One set of terms covers everything you do under the bk6699 name: opening the account, moving money through a mobile wallet, and using the lobby on your phone or a larger screen. We wrote it in plain English rather than legal clauses stacked on legal clauses,

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because you should be able to read it once and know where you stand. What the document does is set the boundary between our side and yours. We keep the account wallet accurate, show the games and cricket markets that are live at the time you
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open them, and tell you when a rule changes. You keep your login details to yourself, use payment rails in your own name, and confirm the numbers before you send anything through bKash, Nagad or Rocket. If a deposit lands with a name that does not
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match the account holder, we may hold it while that mismatch is sorted out. Availability is the part we cannot decide for you. Whether you may open an account, and which of the wallet options appear for you, depends on the law where you live and
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on the eligible regions we can serve. If those two things do not line up, the terms say plainly that we can decline or close an account. Nothing on this page overrides local law, and nothing here is legal advice for your own situation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACHING OUR DESK

Where to Ask About the Terms

Most questions about these terms are short ones, and we would rather answer them before they turn into a dispute. Open support from inside your account so we can see the wallet history you are asking about — a chat that arrives with the account already attached saves a round of questions. If you are writing about a payment, tell us which rail you used, bKash, Nagad or Rocket, plus the amount and the time. We reply on the same thread, so you never have to explain the case twice.

Chat from your account Open the menu in your account, tap support and start a chat. If it is about a wallet step, keep your bKash, Nagad or Rocket SMS open — the reference number helps us trace it faster.

Email the policy team Send your question about a term or a closed account to the address in the footer. Quote your registered mobile number so we can match the account without asking you for a password.

Escalate a decision If a term was applied to your account and you disagree, reply on the same thread and ask for a second look. We answer with the specific clause and the reason, not a copied script.

What You Ask Us About the Terms

Some parts of the terms get read more carefully than others — usually the bit about wallet names, or what happens when an account is closed. We collected the six we are asked most and answered them the way we would on chat, short and without the clause numbers. If your question is not here, send it through support and we will add it when the wording is next updated.

They cover how we handle money you send through a mobile wallet, not the wallet itself. bKash, Nagad and Rocket each run under their own rules, and their charges apply separately from ours.

Access depends on local law and the eligible regions we can serve, so not every location qualifies. If your area is not covered, the account step will not complete and support can confirm why.

We match the sender name to the account holder. A deposit from a different name may be held while we ask you about it, and can be returned to the sender on that same rail.

Yes, and we will say which clause applies. We may close an account for a name mismatch, a duplicate account or a legal requirement where you live. You can also close your own from the menu.

We update them when a payment rail, a game provider or a local rule shifts. The new version appears on this page with a fresh date, and a notice flags what changed.

No. Anything you win is set by the game or market you played and the stake you placed, and it shows on your account wallet. We do not promise fixed returns, and staking always carries risk.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoBk6699 Banking Appbk6699 App

The Rules You Agree to When You Open an Account

How bk6699 Keeps Your Account Details

Login and device checks

Cookies we set

How long we keep records

Changing the record

Where to Ask About the Terms

What You Ask Us About the Terms

01 Do these terms cover my bKash or Nagad wallet as well?

02 Can I open an account from anywhere in Bangladesh?

03 What happens if I send a deposit from someone else's wallet?

04 Can you close my account under these terms?

05 When do the terms change, and how will I know?

06 Do the terms promise a particular payout amount?

Terms & Conditions

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